Scottish Leather Group Revolutionises Compliance and Communication
The Challenge: Managing Complexity with Limited Resources
The Scottish Leather Group (SLG), a leader in sustainable leather manufacturing, faced significant hurdles managing compliance and operations across multiple sites and departments. Their paper-based systems struggled to keep up with the complexities of adhering to various ISO standards, including ISO 9001 for quality management, ISO 45001 for health and safety and other ISO systems. These challenges not only consumed resources but also hindered efficiency, reporting, and interdepartmental communicatio.
SLG needed a solution to unify their processes, streamline compliance, and digitise critical workflows to support growth and operational excellence.
The Solution: A Digital Transformation with Qhub
SLG turned to Qhub to bridge the gap between their operational needs and technological limitations. Leveraging Qhub’s modular, cloud-based platform, the company implemented a suite of hubs tailored to address specific challenges. The transformation included the following:
- Audit Hub: Enabled efficient management of audits and compliance across multiple standards. Pre-built templates and automated schedules simplified audit preparation and reporting.
- Asset Hub: Streamlined calibration and maintenance management. SLG digitised equipment calibration and maintenance workflows, ensuring timely upkeep with automated notifications and task assignments.
- Doc Hub: Enhanced controlled document management with digital approvals, version control, and automated reminders for document reviews.
- Forms and Processes: Digitised paper-based forms and complex processes, creating streamlined workflows with real-time reporting capabilities.
Qhub’s onboarding team provided comprehensive training and consultation to tailor the system to SLG’s unique needs. This included setting up calibration and maintenance systems, establishing ISO-compliant audit schedules, and building bespoke processes for health and safety management.
The Impact: A Unified, Efficient, and Engaged Workforce
The implementation of Qhub resulted in transformative outcomes for SLG:
- Enhanced Compliance Management: SLG now seamlessly manages multiple ISO standards within a single platform. Audit hub has significantly reduced audit preparation time, freeing resources for value-added activities.
- Streamlined Communication: Digitised processes eliminated silos, improving communication between departments and sites. Shop floor employees gained access to user-friendly tools for reporting incidents and monitoring compliance.
- Increased Operational Efficiency: Automation of routine tasks, such as calibration tracking and document approvals, reduced manual errors and administrative burdens. Reports are now generated in real-time, enabling informed decision-making.
- Wide Adoption and Engagement: Qhub’s intuitive interface and tailored training sessions fostered widespread buy-in across all levels of the organization, from shop floor workers to management.
SLG’s partnership with Qhub didn’t stop at implementation. The platform continues to evolve with SLG’s needs, incorporating feedback to refine workflows and add features, ensuring it remains an integral part of their operational strategy.